Homevala Shipping Information

At Homevala, we are proud to offer our customers FREE shipping on all orders—no hidden fees, no surprises.

Order Processing Times

Please allow 1–3 business days for us to process and dispatch your order after it is placed. An order is considered dispatched once it has been handed to our shipping carrier and is on its way to you.

During peak times and holidays, processing may take up to 7 business days.

Estimated Shipping Times

Delivery times vary based on your location. Below are the average estimated transit times after your order has been dispatched:

🇺🇸 United States: 5–10 business days
🇨🇦 Canada: 6–9 business days
🇬🇧 United Kingdom: 5–10 business days
🇦🇺 Australia: 5–10 business days

Please note: customs processing and courier delays may extend these timeframes, especially during peak seasons or holidays.

Order Changes & Accurate Shipping Details

It’s important to double-check your shipping details before completing checkout. Incomplete or inaccurate addresses may delay processing or even result in cancellation.

If our system detects an issue, our support team will contact you within 3 business days to verify your details. If we do not hear back, we reserve the right to cancel the order.

If you notice a mistake, please email support@homevala.com within 24 hours of placing your order. We’ll do our best to fix it, but changes after this period cannot be guaranteed.

Delayed Delivery

We know how important it is to receive your order on time. While we aim to ship quickly, delivery can sometimes be affected by factors outside our control, such as:

• Courier or transit delays

• Severe weather

• Customs inspections

• Payment or address verification issues

If your order is delayed, we’ll keep you updated and work with the courier to get your package moving as soon as possible. Please note that Homevala is not liable for delivery delays caused by external factors, but we’ll always do our best to support you.

Lost or Stolen Packages

If your package is marked as delivered but is missing, or if it is lost in transit, please contact support@homevala.com right away.

We also recommend contacting the courier directly to file a claim, as they may require your confirmation to start their investigation. While Homevala is not responsible for lost or stolen packages, we will work with you and the courier to help resolve the issue. In some cases, we may be able to offer a replacement depending on the situation.

Shipping Policy Changes

Homevala reserves the right to update or modify this Shipping Policy at any time. By placing an order, you agree to the terms of the most recent version of this policy.

We encourage you to check this page from time to time to stay up to date. If you have any questions about shipping, don’t hesitate to reach us at support@homevala.com